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Having Problems with Your Kenmore Appliance?
To get started, you will need your model and serial number. These are found ...
What to do next depends on your warranty status. If your Kenmore appliance is in warranty, you will need to contact the manufacturer. If your appliance is covered by an extended warranty, you will need to contact the extended warranty company, If the your appliance is out of warranty, the cost of repair are borne by you and you will need to contact an appliance repair service such as Appliance Service Professionals.
Each of these options are outlined in the columns below.
In Warranty Products
Less than 1 year old
If your Kenmore appliance it less than one year old, it is covered by the manufacturer's warranty. You can either call the manufacturer or schedule a repair online. Here is the phone number to call and the link to schedule online:
Products Covered by Extended Warranties
If your product is covered by an extended warranty, your extended warranty company chooses how to service the appliance. We are not allowed to repair appliances covered by an extended warranty unless authorized in writing to do so prior to the appointment being scheduled.
To get your appliance repaired, contact your dealer or extended warranty company.
Out of Warranty Products
More than 1 year old
Out of warranty product repairs are paid for by the customer.
Please have your model and serial number ready when you call. See below for more information.
Locating Your Model and Serial Number
To locate you model and serial number on a Kenmore appliance, ...
Scheduling Your Out of Warranty Repair
The call takes about ___ minutes. [more about the call]